Even though the hosting service offered by the different companies is approximately the same, every provider has their own platform with its own tweaks and different ways to accomplish specific procedures. That’s the reason why, an elaborate knowledge base will be astonishingly useful both for people with little or no practical experience and for technically seasoned individuals who will eventually find out how given operations are done, but will waste time in the meantime. The aim of such a knowledge base is to make the service quick and simple to use, sparing users lots of time and energy. The outcome is more pleased customers, as they can effortlessly find the information they want, and much less work for the client care team members, because usually the majority of the queries and difficulties that clients have got are already outlined in the knowledge base. In case the articles are well-written and encompass more things, you will be able to find out more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Hosting
Our shared hosting packages come with an elaborate knowledge base where you can find information about all the complications that you could possibly experience and their resolutions. You can learn how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are correct, but nonetheless you are unable to send emails, for example. We’ve tried our absolute best to be as comprehensive as possible and to cover all possible options in order to help you save time and effort and to supply you with different solutions for any issue. The knowledge base contains informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, whilst if you want to browse through the entire list of articles, you should visit the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers come with an extensive online article library where you can find any info that you might require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve created it on the basis of the feedback that we have obtained from our customers through the years and, hence, our articles deal with specific issues that you might confront and offer the easiest means of recovering them, for instance receiving a 500 Internal Server Error message or being unable to send e-mails from your desktop computer even though you have the right SMTP settings. The articles are available in every single section of the Control Panel and you can browse them whenever you wish. They can help you heighten your knowledge not only about our services, but also about the hosting realm as a whole, as they include exhaustive guidelines and general information such as what file access permissions or cron jobs are.
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