Many individuals who start using their very first hosting account, or switch companies, normally have enquiries in regards to how given things are executed or bump into complications when setting up different things like e-mails, website settings, etc. Because of this, some web hosting companies have prepared documentation with frequently asked questions and problems in order to help their customers get information swiftly and seamlessly. Consequently, the customer support team can concentrate on actual issues that some customers may be experiencing, because the solution for the minor things will already be available on the web and clients will be able to solve them without contacting the client support team. Having elaborate documentation is critical, particularly for new users with no practical experience at all, as the web hosting service involves a large amount of features and many people can become bewildered about what action to take. A good information repository can both help you carry out the operations that you want and find out how the web hosting service works in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting plans feature a detailed knowledge base where you can find info on all the issues that you might confront and their solutions. You can discover how to create and administer a mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are accurate, but nevertheless you are unable to send email messages, for instance. We’ve tried our utmost best to be as thorough as possible and to cover all the available options in order to save you time and to present you with different solutions for each and every problem. The knowledge base contains informational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, while if you prefer to browse through the entire list of articles, you should go to the dedicated Help section.