Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing great quality support in a timely manner is our top priority, so we backup each Linux cloud plans plan with a 1–hour ticket resolution guarantee. As soon as you fill in a ticket or send us an email, our client customer assistance crew will try all they could do to generate the most satisfactory resolution for your case and to offer help and advice in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any question you have got relevant to FSWH’s services. We have consultants working all of the time to offer you instructions at any time required. You can use the ticket system or post a message anytime, or you can pick up the phone or make use of the online chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish guide while working on your sites within the Control Panel, you could always just click the Help key and locate your concern in the variety of articles that will came up. We have also turned almost all of the articles and reviews into videos. The listing of movies will load if you click the Videos press button available in each section.