1 hour ticket response
FSWH’s team of customer service technicians is specialized in offering rapid answers to each of your inquiries. We’ll examine your technical support ticket the second it is received and will reply back with a solution to the problem within less than one hour after the support ticket submission. As a matter of fact, our average trouble ticket response time is twenty minutes.
An Outstanding Customer Service
We have a team of web hosting support engineers who are ready to reply to all your queries whenever you are in need of assistance. The vast majority of our client support staff representatives have several years of experience in the Linux cloud plans field, which means that you can always depend on rapid and exhaustive answers to your problems.
A User–Friendly Help Center
Incorporated into the Control Panel is an easy–to–browse Help section, which features a variety of information sources. You can browse through a frequently updated knowledgebase offering web hosting account administration articles and web site management articles, check out the instructional video tutorials or browse our F.A.Q. library.