1 hour ticket response
Prompt support is our chief priority and this is the reason why we have a team of trained technicians who are ready to provide a prompt solution to any question that you could have. Just open your support ticket from the Web Site Control Panel and we will reply back to you within 60 minutes at the latest. Actually, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A Premium–Quality Customer Service
We have a team of web hosting support techs who will be happy to answer all your inquiries whenever you need support. The vast majority of our client support team members have many years of experience in the Linux shared hosting niche, which implies that you can always depend on swift and adequate answers to your queries.
A User–Friendly Help Section
Incorporated into the Web Site Control Panel is an easy–to–browse Help Center section, which offers a variety of information sources. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and website administration articles, watch our educational video tutorials or have a gaze at the F.A.Q. database.